Medical Administrator
Duties & Responsibilities
- Assist in managing a high volume of patient and general phone calls under supervision.
- Maintain a strong patient‑care focus and support improvements to patient experience.
- Support the scheduling of appointments for clinical appointments.
- Learn and develop competence in processing insurance billing forms and invoices.
- Update the practice management system with patient and appointment details.
- Perform basic data entry tasks with accuracy, escalating issues where required.
- Draft simple written communication to patients and clinicians, with support.
- Work within strict administrative protocols.
- Ensure all patients receive the highest level of service before and after consultations.
- Support general administrative tasks as assigned by senior staff.
- Participate in ad-hoc duties assigned by senior staff where appropriate.
Requirements
- Leaving certificate or equivalent.
- No prior medical administration experience required.
- Previous office, reception, or customer‑service experience.
- Ability to learn quickly in a fast‑paced environment.
- Excellent communication skills (phone and written).
- Strong organisational skills and attention to detail.
- Ability to work both independently and as part of a team.
- Willingness to complete structured training and development milestones.
- Proficient in Microsoft packages such as excel, outlook and word.
Salary
- All successful candidates will start on a salary of €31,000.
- Salary range shown reflects potential earnings, including a quarterly attendance bonus. Eligibility for the attendance bonus is subject to meeting attendance requirements and is not guaranteed.
Thinking About Financing?
